Monday, November 23, 2015

Merry F@#$%^! Christmas, Macy's

I haven't used my Macy's card since November 2014 because that's when I became disgusted with them for making their employees work on Thanksgiving Day. Last holiday season I vowed never to shop there again and I haven't. But I forgot to cut up my card and close the account, so now I've finally done that. Until Macy's regains their sense of humanity and stays closed on Thanksgiving Day, I will do my Christmas shopping and buy all my clothes and household items elsewhere.

Canceling the account was much easier than I expected. I just called the customer service number on the back of the card (1-866-593-2543) and entered my account number and the last four digits of my social security number. I didn't even have to talk to anyone! It was the first time I'd heard "close account" as an option on an automated phone system. With Comcast and other companies, they usually make you talk to a person who tries to talk you out of canceling. With Macy's it just took a few button selections and it was over. 

So go ahead and cancel your Macy's account without fear that it'll take a long, involved interaction with some poor representative. In just a few minutes, I became an ex-Macy's shopper and can say that I canceled my Macy's account just before the holidays solely because they make their employees work on Thanksgiving Day. Happy holidays, Macy's, and f#$% you.


Rudy Giuliani said...

I'm not agreeing or disagreeing with you but I'm very curious - why the hell do you care about Macy's employment policies? If employees don't want to work on Thanksgiving, they can choose other employment. Can't you just refrain from going there on Thanksgiving so they won't find the day profitable and just shop there during other days? I just don't understand the logic.

Regina Rodríguez-Martin said...

If employees don't want to work on Thanksgiving, they can choose other employment?? Rudy Giuliani, we're talking about a population of workers that have would love to find other employment, but can't. We're talking about a population of workers who work retail because that IS the best job they can find. Few work at Walmart or Target as their first choice of career. It's where people often end up because the job market is very tight for blue collar workers and those without college degrees. Hell, it's where white collar workers end up, too, because while the economy is better than it was, it's still an employer's market.

I'm concerned with people who have little economic power or social status being exploited even worse than they are the rest of the year. Stores being open on Thanksgiving just started in the past several years. It's greedy, craven capitalism that deprives workers (unable to find work besides retail) of the one and only, single day when they WERE safe from having to work. I refuse to support any store that takes that kind of advantage of its employees (who would undoubtedly like to work somewhere that isn't open on Thanksgiving, but there just aren't that many jobs).