Monday, November 23, 2015
Merry F@#$%^! Christmas, Macy's
I haven't used my Macy's card since November 2014 because that's when I became disgusted with them for making their employees work on Thanksgiving Day. Last holiday season I vowed never to shop there again and I haven't. But I forgot to cut up my card and close the account, so now I've finally done that. Until Macy's regains their sense of humanity and stays closed on Thanksgiving Day, I will do my Christmas shopping and buy all my clothes and household items elsewhere.
Canceling the account was much easier than I expected. I just called the customer service number on the back of the card (1-866-593-2543) and entered my account number and the last four digits of my social security number. I didn't even have to talk to anyone! It was the first time I'd heard "close account" as an option on an automated phone system. With Comcast and other companies, they usually make you talk to a person who tries to talk you out of canceling. With Macy's it just took a few button selections and it was over.
So go ahead and cancel your Macy's account without fear that it'll take a long, involved interaction with some poor representative. In just a few minutes, I became an ex-Macy's shopper and can say that I canceled my Macy's account just before the holidays solely because they make their employees work on Thanksgiving Day. Happy holidays, Macy's, and f#$% you.